If you are setting up your account for the first time, you will need your SYEP ID and an email address. You can find your SYEP ID in your program acceptance email. Sometimes it is referred to as the Application ID.
To start, go to http://syep.nyc.hatsandladders.com. Then, you can either create an NYC.ID account on the left-hand side, or save a step by choosing an existing media account (like Google) on the right-hand side of the screen.
Always use your own email address, since the name on your Hats & Ladders Profile is automatically pulled from your email account.
Then, enter your SYEP ID (just the numbers and Date of Birth. Make sure to enter only the digits in your SYEP ID.
If you’ve used Hats & Ladders before and want to pick up where you left off, simply log in using the same email address that you used to create your account.
For more information on logging in, check out our tutorial videos!